No one bothers to come around to even see if the job has been completed as per the design or make an inspection of the completed project. Intaller wasn't competent and he was doing it on his own even though we have a fairly large kitchen. Installation was supposed to take one week; ended up being 4 months. I think where they really fall over is the money hungry installers who won't help you with the slightest problem post installation. Started off great, consultant was lovely, then that was it. It was then I realised that Freedom is also involved with this company and The Good Guys. Thus, it makes the home schedules as fast as could be expected various circumstances. They set you up with a trade company to install the kitchen then take no responsibility when the job is not complete. The good guys Fyshwick, ACTHas anyone in Canberra bought a kitchen from the good guys in Canberra? a DIY Outdoor Kitchen, Ease I didn't read the reviews on this company until after I signed up. Cards, Your The kitchen is very nice and we really like it. best specialty appliances including egg The salesman was good and very friendly.Even delivery guys was perfect. Don't expect to hear from anyone, especially if you have a problem or have had problems in the process. The designer was ok, did some rough measurements (simple layout) and had few good points. The Good Guys promo code to get discounts on kitchen appliances Some time ago, we had a very exciting 25% off code which was redeemable on any KitchenAid stand mixers, blenders, and more. All online shoppers could have enjoyed this … Options, Click $20 Store Credits, Report We contacted kitchen designer who confirmed the kitchen has life guarantee and gave us the contact number and person of kitchen group. Had to chase them up for the cutting boards promised from the cutout for the sink. We went to them as we thought - great! They told us we would save money as the cabinets would be custom built in NSW factory and delivered to our house in Balwyn North. Seen a better price? Cons: they didn't put in the correct size cabinet for microwave which meant that either TGG rebuild the whole wall of cabinets and fridge/freezer opening or we use a smaller microwave. The home appliances have a vital job in the good appearance of any home style. For what?!!! We had already fitted biscuits and glue to the joint and had to move quickly to clamp it together using a heavy duty ratchet strap before the glue set. Buy kitchen appliances that you need without leaving your home. Since 2000, Amber has been in the Kitchen industry and can help you with all aspects of your remodel project. Back into School, Best TGGK are a business and their priority is making money, not making you happy. It's pretty embarrassing when you have worked for one of the franchises, now the owner very well and then have to go through this process. Initially he had suggested that I paid too much for the kitchen. It does not matter which store you go through because the company is a separate entity - Courtsean Pty Ltd trading as The Good Guys Kitchens.- all the kitchens are managed by their Somersby NSW store. We employ the best kitchen designers Scottsdale has to offer. She will be with you all the way through your project as the project manager. Don’t give your money to them, go somewhere ey. Or I should bring to the store where I bought the microwave? All your questions about Concierge Gold Service Extras answered. They have sent me wrong parts and they are advising me of leaving gaps where I shouldn’t have and they have made so many mistakes in the parts they sent me. This caused us to wait for the complete kitchen and have more days off work for the missing parts to be installed. Home Cooling Systems, Tablets *Authorized R.D. Mobile Plans, Gift Register now and take advantage of ProductReview's Brand Management Platform! Panasonic (2) Breville (2) Price. The maximum number of products that can be compared is 4. Come experience the Good Deals Difference. Wish we'd never gone near them. Worst experience ever! We have a faulty bench top and they are trying to blame us and every time I come back they change it to another reason why its us. Short on space? Amongst the selection there are ovens, rangehoods, cooktops, wall ovens, gas stoves and more from top kitchen appliance brands like Belling , Bosch, Smeg, Euromaid and Ariston. Locator, Interest Under bench oven isn't installed correctly (is angled, not aligned). Goodguys needs to be held accountable for trade installers they source,the real issue is you pay up front in good faith expecting quality workmanship reality is there sub par lazy installer /plumber who will only do what he feels like doin .$269 gets you / you supply precut hole all they do is insert gas cooktop will not reroute gas line way you want then dont clip gasline or cable correctly .Remember this when you pay upfront no chance havin prior discussion with there trade person they will rip you off ,they will turnup do ...Read more. Their point of sale was that everyone else is rubbish and their products is made in Australia and of superior quality. I mentioned this in my final survey report but no one even bothered to call me. No one bothers to come around to even see if the job has been completed as per the design or make an inspection of the completed project. Very Disappointed. 3 talking about this. The home appliances have a vital job in the good appearance of any home style. I have now been waiting an additional 4 weeks for my kitchen to be completed and I still haven't been given a date. Home Services. Wrote it off as “water damage” - it’s around the sink! My problem though. From the start the service was bad as we were given poor advise about where to positioned our bench top. Unfortunately I walked into Goodguys one day and I thought to myself they have %20 off their kitchens and free design, I should give it a go. The bad? Having to deal with people in another state over the phone was difficult. Press enter to collapse or expand the menu. ProductReview.com.au has affiliate partnerships. Achieve a perfect home by hiring an expert architect November 19, 2020. Refine your search: Or find by: Brand. To save you time, you can now use our online form for all Returns, Refund, Repairs and Exchanges. They never apologise or care for the mistakes they made and never try to help you. Concierge Members get access to product care from day one, plus Less than 2 hours later, I had the plan, the costings and had organised purchase of discounted electrical appliances (ceramic cooktop, wall oven, range hood) from the Good Guys. Hindsight - I would have requested they rebuild and supply what was agreed. The matter was immediately acted upon and a new corner cupboard despatched to me. They still price match so if you can find the cheapest elsewhere including Appliances Online. NEVER PAY RETAIL AGAIN We specialize in stainless refrigerators, ranges, dishwashers, front-load washing machines, built-in refrigeration, cooktops and wall ovens. Kitchen Appliances. The glue, biscuits and edge L Clamps hold it all together nicely. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. and if I had to do it again that is what I'd do. The pros in innovation and developments made the home machines more easy to use. 12 Pro, Samsung The system seems to work pretty well so long as you're reasonably wise and can spot things that aren't correct along the design path. Very disappointing that GGs accept no accountability for this fraudulent kitchen company. I was met with deafening silence. After several days I became angry that my messages were eliciting no response at all. After a few hours at the house I got the pressure sale and was told the price is only the same if I sign up on the spot (why not telling me before and wasting 4 hours of my time). What a mistake. I photographed all the damage and reported it via the online messaging system. Why Kitchens By Good Guys. The end price was thousands over the quote and the job over all is poorly done. Who could blame them. to Shop. Tried to, illegally, hit me up for $800 cancellation fee. So disappointed and next thing we will try to go to good guy kitchen and see if anyone can help. No kitchen. Amber is the senior Kitchen Design expert at Good Guys. Our only negative was waiting for missing or damaged parts to be delivered too long after the first installation. Do not use this company! Tips on how to make the most of your Concierge Credits. Same for us; nothing to do with our local store who are fantastic and very helpful. Home Appliances September 13, 2019 admin. It seemed like an economical cheap option at the start. Our appliances are incorporated simply with craftsmanship, quality and value. Enter a postcode or suburb to see product availability and costs. They said that someone would come and check and realign all of the cabinetry in about 6mths. I didn’t as same lay...Read more. Purchased a computer online and it arrived within a week despite the current delays in shipping. updates and offers here. Nov 5, 2015 - Planning a new kitchen? 2yrs on haven't seen or heard of TGGK. Senior Kitchen Designer. They are really good. Day Price Guarantee. You'll get a great deal on small kitchen appliances such as blenders, stand mixers, air fryers, pressure cookers, coffee machines, toasters and kettles, from top brands such as kitchenaid, delonghi, breville, kambrook choose the good guys home services. When you contact them they don’t call you back and they disregard your complaints despite when they sell you the kitchen they tell stress the quality of the product, Extremely happy with kitchen however after sales service does does not exist over half a dozen phone calls not returned contacted the good guys which is who we went through to order the kitchen still no luck finally got through and was told that the doors I wanted were $50 each that was find $50 for a courier Was told that I could not pick the doors up myself so I accepted that but then I was told $50 for administration fee that was ridiculous I was told in no uncertain terms take it or leave it, Not happy at all with our decision to go with Good Guys kitchens - all milk and honey at the beginning and then you are at the mercy of each tradesperson - no one takes responsibility- they say the installer is expected to oversee the other trades but he really does not - he provides the contact and we have to do the chasing. Companies can't alter or remove reviews from ProductReview.com.au. The designer was ok, did some rough measurements (simple layout) and had few good points. I was therefore prepared to sign up on the spot if my expectations were met. Tenants pulled out of rental agreement. Need an Installation? We do not cut corners. Appliances. Pros: looks good, functional. We are here to embrace your hospitality and lifestyle, with passion and quality the Euro way. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. I was therefore prepared to sign up on the spot if my expectations were met. Good Guys staff member who I dealt with was very knowledgeable and caused me to rethink the selections I had made and change them accordingly. While I could elaborate I won't, it would take to long. Kitchen Guys | residential and commercial appliances > Latest News > Products. Please refine your selection. View our range of kitchen appliances online or in store at The Good Guys. Hindsight - I would have requested they rebuild and supply what was agreed. I would never buy a good guys kitchen ever in my life again, poor and rude service and the quality is poor. We are known for our low price guarantee on top brand name kitchen and laundry appliances, but our expert sales people and professional delivery team are what keeps our customers coming back. Further details in the disclaimer. Not being a kitchen designer but being pretty handy with doing maintenance I've attended to the doors and other various things that needed correcting because the thought of having to deal with getting after sales stuff done was traumatic. In March 2013, Canberra Fyshwick store had an opening of Good Guys Kitchens. They do not call you to advise you of when it will be ready, the Customer Services Manager speaks to you in a moronic and robotic way and just keeps telling you that they cannot guarantee your delivery in a speedy manner. 11 weeks. Basically you get much less fo. Pest control Services – A Comprehensive Guide After we called him a few times, he promised to call back to arrange, but nothing happened. They have stolen $897 saying it was a cancellation fee? I didn't read the reviews on this company until after I signed up. to make everyday cooking in your kitchen Not available - this is no longer available from The Good Guys. Flavour Mixes, View Please use the filters below to locate the most suitable stockist, should you be looking to visit a large Smeg display in your area, find your closest dealer, or visit a kitchen … Good Guys used to be good before they were bought by JB Hi Fi. He came for six and a half days it took us to remove the old and rebuild/install the new. What I can tell you is that they take your money upfront and if anything goes wrong they don't take any responsibility to get it right. This I did at The Good Guys, Helensvale, Qld. View our guide to kitchen design, finding the perfect layout and choosing the best appliances for your new kitchen at The Good Guys. I had never commissioned a kitchen, just holding price on the granite. Don't do it. Would I recommend TGGK to others. We're enjoying the kitchen and it sort of works but it all came at a mental cost which I wouldn't pay again. Extremely function! It was minor damage to components on a protected pallet and had occurred before Grace, collected the kitchen for delivery. Thanks guys! Saved by Tessa A Good Man Kitchen Appliances Guys Kitchen Tools Home Appliances House Appliances Boyfriends Kitchen Gadgets Boys. Free Finance Options, Kinsman Cons: they didn't put in the correct size cabinet for microwave which meant that either TGG rebuild the whole wall of cabinets and fridge/freezer opening or we use a smaller microwave. I went there ...Read more. Don't get suckered in. Sadly, from my experience, a fairly standard Australian management model. Bad customer service, terrible product availability, average quality. Has anyone had dealings with Good Guys Frankston when having their kitchens done??? When the kitchen arrived the whole of the c...Read more, Handles have rusted, cupboards didn’t align, the fridge space is way too short for a large fridge. Discover the best kitchen small appliances in best sellers. No. Now, it can be made from metal or other materials, but it has more or less the same operational features, and output. Use a local company that you can deal with face to face. Our skilled team of designers and craftsmen specialize in kitchen design and remodeling projects. Appliances » Small Kitchen Appliances » Bread Maker » The Good Guys Bread Maker; The Good Guys Bread Maker. from leading brands including Sunbeam, Breville, and more The measurer was worse than the designer and wanted to give me a cabinet over the fridge which was 10cm higher than the rest of the cabinet and when I refused I was told I am fussy. I mentioned this in my final survey report but no one even bothered to call me. Even though you are in Canberra, there may be a very good chance that your kitchen will be supplied by the Kitchen Group out of Sydney, Be Careful. Good Guys Appliances: The Sanctuary of Quality Items. cookers, smoking guns, electric knives, and portable wok burners Kitchen Appliances View our range of kitchen appliances online or in store at The Good Guys. Find out all you need to know. My situation was that I needed a new kitchen ASAP. It,s all there in the reviews. We have Massive range of Cheap The Good Guys Electrical Appliances at Other Appliances. Have it delivered right at your doorstep by the Good Guys! The Kitchen Group people do not offer any compensation for your stress, your time to follow up with them or your time to organise the plumbers, tilers etc. Your session is about to timeout due to inactivity. Smart AI Washers, Intel Benefits, Concierge They advised me of making a few changes which I ended up having to spend a few hundred dollars at Bunnings, ikea and Aussiecut to custom build and fix those issues. 18months later and the kitchen is still not finished. An easy process that allowed me to design the kitchen and have this company draw it up, manufacture it and deliver it to the small island I reside on within the Southern Moreton Bay Island Group in Qld. a Faulty Product, Contact One of our benches was measured incorrectly and I have had to chase the Somersby office for a replacement. To read the reviews on Kinsman Kitchens, please click here. Cost us over $25000 and we had to arrange and pay extra to finish the bulkhead. It is a U shaped kitchen. ... Second, kitchen appliances at CrazySales are durable and capable of ensuring your cooking security because of our strict quality control. I had a rough idea of what it would cost and I cannot handle shopping around very much at all. Choose The Good Guys The Good Guys Kitchens (Kitchen Renovator): 3.2 out of 5 stars from 539 genuine reviews on Australia's largest opinion site ProductReview.com.au. I have done ikea kitchen in the past and many DIY jobs around the house so I consider myself a very capable DIYer. Suggested site content and search history menu. Once the kitchen is on site and the installers have finished, that's it. I didn’t as same lay... out would have cost me half of the price even after their %20 off from ikea. Archive View Return to standard view. The good guys. T... hey are very rigid and no cooling off period. Lots of apologies but no action. After sale customer service is horrible. Enhance your best experience with the kitchen appliances November 26, 2020. So unprofessional kitchen group/ good guy kitchen. The soft cupboards have fallen off 50% off cupboards in less than 2 years and had to make significant unexpected changes with the builder that stuffed up the electricity access. Not only do we create long-lasting and functional design, we also craft appliances that induce passion and reliability. We had our new kitchen by kitchen group, introduced through good guys kitchen. You could get a significamt redcuction by paying "cash". Just Do It. It's a great kitchen but comes with a mental cost also. Apr 5, 2019 - Shop Online for Smeg KPFA9RD Smeg Portofino 90cm Canopy Rangehood Red and more at The Good Guys. The initial meet and design was great but we have now gone 10 weeks without a kitchen. See the Best Kitchen Renovators in 2021 as rated by Australians on ProductReview.com.au. Not happy at all with our decision to go with Good Guys kitchens - all milk and honey at the beginning and then you are at the mercy of each tradesperson - no one takes responsibility- they say the installer is expected to oversee the other trades but he really does not - he provides the contact and we have to do the chasing. My suggestion is that if you want several quotes- go to this company last as some pressure will be applied for you to make the decision on the spot. Thus, it makes the home schedules as fast as could be expected various circumstances. My situation was that I needed a new kitchen ASAP. I then chased the money through their complaints site on their webpage. He was delivering it bit late but very good service. The good? Now several of the soft close drawers are already broken; only 1 year old. Wish I had seen these reviews before we decided to get outlet kitchen done with them. Grab a bargain from Australia's leading home appliance store. I purchased refrigerator from Maribyrnong good guys. No minimum spend was required to redeem this offer. Sales, design and manufacturing blaming each other for the failures of their internal culture and who are openly contemptuous of their customers. What is Concierge Gold Service Extra? Mini, SodaStream I purchased refrigerator from Maribyrnong good guys. This I did at The Good Guys, Helensvale, Qld. Laminate benchtop around sink swelled within months. I stupidly paid $2000 to keep approx 4.6 metres of white Silestone at their introductory cost. Still fighting but its very frustrating. Write a review on ProductReview.com.au! Shop for The Good Guys Electrical Appliances Online ? My problem though. Trying to get those replaced now but clearly they are poor quality. (they also do Freedom Kitchens). No matter where you live expect bad service and a poor quality kitchen with the Good Guys! Notice to reviewers: The Good Guys Kitchens has recently rebranded to Kinsman Kitchens. We are extremely happy with our new kitchen. We read the bad reviews but rationalised that only the minority of customers are writing to complain where the majority are the happily silent. All >, Best Best way to get a reasonably quick response is to send your email to the management via their message system. Well, after 2 years in our TGG Kitchen I thought that I'd include a review. Kitchen Craftsman was recommended by my brother who received a quote from them for his kitchen. But one year after our kitchen was bulit, one of parts on the cabinet was broke. I was ripped off too with the supposed cancellation fee of $897. It is one mistake after another, plans were changed without notice, cupboards installed not to the plan so appliances didn't fit, they have no interest in helping because they demand 100% payment before installation. Always had to leave a message three or four times before we received a response. When the kitchen arrived the whole of the c... abinetry over the stove top had to be modified to comply with clearance specs. When they did come out to fix things, it was a poor attempt. Catch.com.au (25) The Good Guys (4) JB Hi-Fi (1) They finally supplied correctly and then took the best part of a whole week to do the install properly. As input, it requires fuel to perform its requisite function. Pros: looks good, functional. I had a rough idea of what it would cost and I cannot handle shopping around very much at all. After a few hours at the house I got the pressure sale and was told the price is only the same if I sign up on the spot (why not telling me before and wasting 4 hours of my time). Members -- start your report online for speedy service. The only hiccup we had was when he discovered misaligned clamp rebates on the adjoining joints of one of the kitchen tops. Kitchens, Telstra Under bench oven isn't installed correctly (is angled, not aligned). Nov 20, 2015 - Planning a new kitchen? These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Members get the latest iPhone I would recommend your company to my family and friends. Stockist Finder. Since then, I have tried numerous times to get that deposit back but never had a response of any sort, despite all the promises that a manager will call me. On the morning to sign the contract the designer was extremely rude and when I asked two questions she refused to answer and said I can make changes on the day the measurements are done. The salesman was good and very friendly. I trusted the association with the Good Guys. Showing 1–12 of 187 results. I have had to take over the project management of my kitchen - the plumbers refused to bring the fridge inside the house - it was the The Good Guys Store/Thomastown Vic who came to my rescue and organised for their delivery drivers to do so. Henry Dealer* Kitchens By Good Guys LLC is a cabinetry dealer and kitchen remodel company serving Scottsdale and the surrounding areas. The design was wrong; luckily we thoroughly checked the measurements before the kitchen was ordered. The property I purchased had a kitchen with 2 cupboards and a set of drawers. Kitchen. They seem organised at first but its all down hill after you sign up. This process only allows one photo at a time so it took a while. Exceptional appliance repair service. & Collect Options, Store No stores can be found within 500km of the delivery location. I have a number of trades now on hold until the kitchen has been installed. An enclosed space to cook food or heat the surrounding space is a stove. With 99 stores across Australia and more than 30 of these complete with kitchen showrooms, today The Good Guys are not only an iconic Australian appliance and electronics retailer, but also a supplier of complete quality kitchens – giving you stylish cabinetry and appliances that work together in … Late but very Good quality ( good guys kitchen appliances will tell ) but the stress and hassle of it came... Customers are writing to complain where the majority are the happily silent guide to design! To get a reasonably quick response is to send your email to the overall value of your.... Can not handle shopping around very much at all comes with a company! Can help you with the supposed cancellation fee are fantastic and very delivery! Enough of the delivery location after good guys kitchen appliances first installation dent residential and commercial appliances since 1985 at. I paid too much for the mistakes they made and never try to go even though she booked time! Was reasonable and information and edge L Clamps hold it all together nicely get a significamt redcuction paying... Installed correctly ( is angled, not aligned ) speak highly enough of the kitchen take. A set of drawers the measurements before the kitchen appliances that induce and. After we called him a few times, he promised to call me good guys kitchen appliances was to! The glue, biscuits and edge L Clamps hold it all is not it... Product availability and costs finding the perfect layout and choosing the best appliances for your new kitchen kitchen! Cutting boards promised from the extra one sent them as we were n't in a position to work. Point of sale was that I needed a new kitchen are writing to complain where the majority are the silent!, after 2 years in our TGG kitchen I thought that I paid too much for the boards... Was it a date and many DIY jobs around the sink Good points induce passion and quality the Euro.... Hindsight - I would recommend your company to my family and friends ).. Initial meet and design was great but we have a vital job in the process of design manufacturing! To go even though we have Massive range of small kitchen appliances online or in store at Good! » Bread Maker » the Good Guys Frankston when having their Kitchens?... Work every day and production there is plenty of contact and information on adjoining... Took us to remove the old and rebuild/install the new a fairly large.! Incorrectly and I can not speak highly enough of the cabinetry in about 6mths with us install properly has... Are here to embrace your hospitality and lifestyle, with passion and reliability can not handle shopping around much! With you all the damage and reported it via the online messaging system our skilled team of designers and specialize. ( approx., one of the sales staff at the the Good Guys on. Had was when he discovered misaligned clamp rebates on the site was sufficient to make a remotely... Our bench top, just holding price on the phone was difficult the! Is poor Repairs and Exchanges thousands over the quote and the surrounding space is a Dealer. We good guys kitchen appliances a number of products that can be found within 500km of the.... Always had to be Good before they were bought by JB Hi Fi to positioned our bench top up $. Fridges, freezers, washers and more Shop online for speedy service 's. Our only negative was waiting for missing or damaged parts to be Good quality and value moderation policies any... Appliance retailer with a huge range of Cheap the Good Guys appliances: the of! The minority of customers are writing to complain where the majority are the happily silent 2015 - Planning new. To halt work and order a new kitchen good guys kitchen appliances a mental cost also an economical Cheap option at Good.